ChatOps topics: Suspicious mail rules

Use ChatOps to message employees when suspicious mail rules are created to find out if they created them - if they didn’t, Push will immediately disable the rule.

Not sure what ChatOps is?

What kind of messages are sent?

When a suspicious mail rule is created Push will message the owner of the inbox asking if they just created it. If the mail rule is legitimate, the creation will be fresh in their mind so the employee can confidently answer yes. If they don’t recognize the rule, the employee will answer no and Push will disable the rule. Users receive a message informing them the rule is disabled, with the option to re-enable if they made a mistake.

Here's an example message they will receive:

ChatOps topic: mail rules - example message — An example ChatOps message an employee would receive if a suspicious mail rule is created in their inbox

Who will be messaged?

Push will only send ChatOps messages to employees where ChatOps has been activated. You can activate ChatOps for employees from the Employees dashboard or the ChatOps dashboard.

When will they be messaged?

The owner of the inbox will be messaged immediately after a suspicious mail rule is created.

Any other questions?

If you’d like to know more about this chat topic, or ChatOps generally, feel free to contact us.