ChatOps topics: Register for MFA

Use ChatOps to nudge employees to enable Multi-Factor Authentication (MFA) on their accounts.

Not sure what ChatOps is? Find out more here.

What kind of messages are sent?

Push will message employees who don’t yet (or no longer) have MFA enabled for their accounts with a link to the SaaS application’s MFA enrollment page. Here's an example message they will receive:

ChatOps topics: Register for MFA - example message
An example ChatOps message an employee would receive if they don’t have MFA enabled on Google Workspace

Which platforms are supported?

We’re currently supporting Google Workspace and Microsoft 365, and you can quickly activate ChatOps for one or both of these platforms. Note that Google uses the term 2-Step Verification/2SV rather than MFA, but they are the same thing. Note: On Microsoft 365, enrolling for MFA is not enough for it to be enforced, configuration changes might be needed as well. See understanding MFA data for more information.

Who will be messaged?

In this case, Push will only send ChatOps messages to employees you have opted in to receive chats and who have not yet enabled MFA on their account. You can activate ChatOps for employees from the Employees page or the ChatOps page of the admin console.

When will they be messaged?

The user will receive this chat message as soon as:

  • You enable the topic.

  • You activate ChatOps for the given employee.

  • Their local time is between 10 a.m. and 4 p.m., considered to be their active working hours

Any other questions?

If you’d like to know more about this chat topic, or ChatOps generally, feel free to contact us.